Getting Into Rapport
The examiner's first task is to win the confidence of the child and overcome his
timidity. Unless _rapport_ has first been established, the results of the first tests
given are likely to be misleading. The time and effort necessary for accomplishing this
are variable factors, depending upon the personality of both the
examiner and the subject. In a majority of cases from three to five
minutes should be sufficient, but in a few ca
es somewhat more time is
necessary.
The writer has found that when a strange child is brought to the clinic
for examination, it is advantageous to go out of doors with him for a
little walk around the university buildings. It is usually possible to
return from such a stroll in a few minutes, with the child chattering
away as though to an old friend. Another approach is to begin by showing
the child some interesting object, such as a toy, or a form-board, or
pictures not used in the test. The only danger in this method is that
the child is likely to find the object so interesting that he may not be
willing to abandon it for the tests, or that his mind will keep
reverting to it during the examination.
Still another method is to give the child his seat as soon as he is
ushered into the room, and, after a word of greeting, which must be
spoken in a kindly tone but without gushiness, to open up a conversation
about matters likely to be of interest. The weather, place of residence,
pets, sports, games, toys, travels, current events, etc., are suitable
topics if rightly employed. When the child has begun to express himself
without timidity and it is clear that his confidence has been gained,
one may proceed, as though in continuance of the conversation, to
inquire the name, age, and school grade. The examiner notes these down
in the appropriate blanks, rather unconcernedly, at the same time
complimenting the child (unless it is clearly a case of serious
retardation) on the fine progress he has made with his studies.